
Accessibility
Accessibility at El Dorado
At El Dorado International Airport, we want all passengers to enjoy a barrier-free journey. That's why, we work every day to offer accessible, comfortable, and safe spaces for everyone. We have adapted facilities and a specialized team ready to accompany you with whatever you need, from your arrival to your departure from the Terminal.
Our Accessibility Plan reflects our commitment to inclusion and continuous improvement, ensuring a smooth travel experience for all people.
Our commitment is certified by ACI


Plan ahead
We want your time at El Dorado to be comfortable and hassle-free. If you or someone you are traveling with requires special support, we suggest coordinating with your airline before your trip. This way we can ensure we provide you with the best possible attention.
Remember that you can request services such as: wheelchairs, assistance with boarding, assigned seating, medication storage, or attention to dietary needs.
Discover how El Dorado can help you
Accessibility Survey
Your opinion helps us improve. Completing it will only take you 10 minutes and will be key to building a more inclusive travel experience for everyone.