At El Dorado International Airport, our priority is to ensure a smooth and accessible travel experience for all passengers. We are committed to creating an inclusive environment where everyone can enjoy a safe, comfortable, and barrier-free journey. We have a specialized team and adapted facilities at your service at all times to meet your needs. Our Accessibility Plan is a constant commitment to the continuous improvement of our facilities and services.
At El Dorado, every journey matters, ensuring a safe, comfortable, and accessible experience from arrival to departure at the Terminal.
Plan Ahead
If you or someone you are traveling with needs assistance, we recommend coordinating with your airline in advance to ensure an optimal experience during your stay at El Dorado.
Please contact your airline in advance to request assistance (This phrase should contain a link directing to the airlines page), which may include wheelchairs at the airport, help boarding the plane, specific seat assignments, storage of medications, or attention to dietary needs.
Accessibility Survey
Completing the survey will take approximately 10 minutes. Your participation will help us create a more positive and inclusive travel experience for everyone.