News

El Dorado Named Best Airport in South America for the Seventh Time and Fourth Consecutive Year

• This recognition was awarded by Skytrax, an international organization that measures traveler satisfaction and the overall airport experience.
•  Skytrax evaluates over 550 airports and 525 airlines worldwide, considering aspects such as service quality, staff performance, lounge comfort, and boarding efficiency, among others.

Bogotá, April 9, 2025. For the seventh time and fourth consecutive year, El Dorado has been recognized as the Best Airport in South America by Skytrax. This honor is granted by the renowned international aviation audit and analysis firm, which bases its awards on comprehensive global passenger satisfaction surveys conducted among millions of travelers worldwide. Skytrax is a key benchmark in the airport industry, and its awards are considered one of the highest standards of excellence in the sector.

El Dorado International Airport is the only airport in Latin America to have received this recognition more than six times and to have held the top spot for four consecutive years.

For Natalí Leal, General Manager of OPAIN, “This recognition reflects our commitment to every passenger passing through El Dorado. We have focused on enhancing the travel experience with more comfortable spaces, streamlined processes, and services tailored to the needs of millions of users. Being recognized as the best airport in South America is the result of the hard work of the entire airport community to provide a safe, efficient, diverse, and welcoming environment where every journey starts and ends memorably.”

Edward Plaisted, CEO of Skytrax, commented, “Being named the best airport in South America for the fourth consecutive year is an impressive achievement. Passengers continue to place their trust in the experience El Dorado offers, highlighting the airport's ability to maintain high standards year after year.”

According to Skytrax, Bogotá is a major connecting hub for South America. El Dorado stands out for its improvements in providing preferential assistance for travelers with invisible disabilities through the Sunflower program, as well as for its 56 self-check-in kiosks, 46 autonomous baggage drop machines, 40 boarding pass scanners, and 44 biometric migration machines, all of which are part of its innovation efforts to ensure a smooth, safe, and comfortable experience for travelers.

This milestone adds to the Platinum Award granted by Cirium in 2025, recognizing El Dorado's exceptional performance in passenger impact, operational excellence, and growth.

About Skytrax

Skytrax is a UK-based audit and consulting organization dedicated to analyzing and comparing the quality of airports and airlines around the world.

Its field of analysis covers over 550 airports and more than 525 airlines globally, evaluating a wide range of aspects such as service quality, staff performance, lounge comfort, boarding efficiency, and many other variables.

The results are published exclusively through its official website, which, in addition to offering rankings of the best airlines and airports, is highly regarded for its annual awards that recognize the World’s Best Airline and the World’s Best Airport.

For more information:

Natalia Pinto – Head of Communications, OPAIN
npinto@eldorado.aero

Karen Vanegas
kvanegas@yurumi.co
Mobile: +57 314 290 2883

Sofía Celedón
sceledon@crop.co
Mobile: +57 318 879 8786