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El Dorado Receives Platinum Award for Operational Excellence, Awarded by Cirium

• Cirium, a British company, is the most trusted source for aviation data analysis. The company provides powerful data and cutting-edge analytics on airports and airlines worldwide.
• According to Cirium's analysis for this recognition, El Dorado demonstrates an optimal balance between efficiency, reliability, and service, resulting in a positive impact on passengers and their travel experience.

Bogotá D.C., February 10, 2025. This award recognizes the exceptional performance of the airport terminal in terms of passenger impact, operational excellence, and growth.

To grant this award, Cirium conducts a comprehensive evaluation of airport performance through a series of key indicators. These include:

Passenger Impact: Measures the volume of travelers affected by delays, distinguishing between airports with minimal disruptions and those with more significant impacts.

Traffic Flow Optimization: Evaluates the airport's ability to optimize air traffic flow and minimize disruptions.

Growth and Connectivity: Considers variables such as the number of destinations served, reflecting the airport's capacity to connect with other cities and regions; passenger volume, assessed based on the total number of seats arriving and departing; and year-over-year growth in flight frequency and passenger capacity, demonstrating the sustained expansion of the airport.

Natalí Leal, CEO of OPAIN, stated, “This is a recognition for the entire airport community with whom we work collaboratively to provide the best service and travel experience to the nearly 46 million passengers who pass through El Dorado each year. Receiving this award makes us proud and commits us to continue working towards greater efficiency in airport processes.”

Cirium uses a proprietary formula to weigh these factors and determine which airports achieve an optimal balance of efficiency, reliability, and service.

Jeremy Bowen, CEO of Cirium, added, “Bogotá’s El Dorado has set a new standard in 2024, becoming the first airport to receive Cirium’s Platinum Award. This recognition goes beyond punctual performance and honors an airport’s ability to minimize disruptions and improve the passenger experience. The leadership and entire team at El Dorado have demonstrated a clear commitment to operational excellence, ensuring reliability at every level. Their collective effort has positioned the airport as a global leader, setting a benchmark for others to follow. Cirium is proud to celebrate this achievement, which reflects the dedication of all those who keep El Dorado operating at its best.”

This award adds to others the terminal has received in recent years, such as the Best Airport in South America award from Skytrax, which it won for the sixth time and third consecutive year last year.

For more information:

Natalia Pinto – Head of Communications, OPAIN
npinto@eldorado.aero

Karen Vanegas
kvanegas@yurumi.co
Cell: +57 314 290 2883

Camilo Ramos
cramos@crop.co
Cell: +57 300 725 1710