Airport Services

At El Dorado International Airport, our priority is to ensure a smooth and accessible travel experience for all passengers. We are committed to creating an inclusive environment where everyone can enjoy a safe, comfortable, and barrier-free journey. We have a specialized team and adapted facilities available at all times to meet your needs. Our Accessibility Plan is a continuous commitment to improving our facilities and services.

At El Dorado, every journey matters, ensuring a safe, comfortable, and accessible experience from arrival to departure from the terminal.

If you or someone you are traveling with needs assistance, we recommend coordinating with your airline in advance to ensure an optimal experience during your stay at El Dorado.

Please, contact your airline in advance to request assistance , which may include wheelchairs at the airport, help boarding the plane, specific seat assignments, medication storage, or dietary needs assistance.