General Information and Recommendations

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Arrive earlier at the Airport

Remember to arrive 2 hours in advance for national flights and 3 hours for international flights.

Keep in mind before traveling

Children and teenagers must submit an identification document before flying.

Adults:

Keep in mind that copies of citizenship ID are not admissible as an identification document.

In the event of loss or misplacement of any of the aforementioned documents, air transport users may present a stub that validates the document by the Registraduría Nacional del Estado Civil (Civil Registry).

Minors:

  • Registration issued by the Registraduría Nacional del Estado Civil (Civil Registry). This document is mandatory for children under the age of 7.
  • Identity card. This document is mandatory for 7 year-old children and under the age of 17.

* The measure will become effective as of April 2018. Source: Aerocivil.

Requirements to leave the country with minors

Colombian minors and foreigners holding a resident visa in Colombia must submit the following mandatory documents to leave the country:

  • Valid passport or valid travel document that replaces it, or identity card, depending on the case.
  • Visa or valid permit, according to the case.
  • Birth certificates
  • Exit permit signed by the parent(s) who does not travel with the child or adolescent.

For further information visit: MigracionColombia.gov.co Entry and exit of minors

Download the form here.

Airport Services

Automatic Migration

El Dorado has an Automatic Migration system for international travelers. For further information, including how to enter the program, visit the Migración Colombia website.

Puntos de auto check in aeropuerto El Dorado

Self Check-In

El Dorado has Self Check-In modules, which speed up the registration process for a flight. See our Airline section for further information.

Shop and eat

El Dorado has it all, from restaurants to drugstores. Learn more about the commercial offer that the airport has in its two terminals, including public areas and national and international platforms.

Luggage, Pets and Others

Luggage

Not all items are allowed on board, even in the checked baggage. See the section below for further information on luggage and forbidden items.

Pets

Carrying dogs and cats is allowed. See the information below about traveling with pets overseas. Remember to check with other countries official veterinary service to verify the entry requirements of these pets.

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Plant Products

Plant materials (products and by-products) may have some phytosanitary requirements for importation and exportation. The entity responsible for this certification is the ICA. See more details below.
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Taxes and Fees

Airport Fee

It is the mandatory value charged to the passengers for using the airport facilities, which is included in the price of the ticket.
Remember that the current Airport Fee is 38 USD / 113.400 COP. For further information Click here.

Tax Refund

or information about tax refund, please visit DIAN’s website (DIAN.gov.co) or stop by a DIAN’s office at the Airport for Traveler Support Service.

Location: second floor, gate 5, public area
Hours of Operation: Monday through Friday from 7:30 a.m. to 4:30 p.m.
Offices of the National Tax and Customs Administration DIAN
Telephones: (+571) 4251000 – Ext. 2681

Departure Tax

Any person travelling by airplane must pay a departure tax which will adjusted periodically.

Exemptions:

Colombian nationals: Central Government or de-centralized sector employees or officials, when travelling on an official mission, Government authorization must be presented; Colombians coursing studies abroad with scholarships or loans from the Colombian Education Credit Institute (Instituto Colombiano de Crédito Educativo) and vocational courses abroad, and students travelling with sponsorships from universities accredited by National Ministry of Education; officials and employees from international land, maritime and air travel companies travelling abroad on duty, the company must accredit the rendering of international transport and the relevant employee, who will submit certification from the personnel officer to the Civil aviation Authority (Aeronáutica Civil) stating where the position is occupied and the object of the trip; residents of the San Andrés y Providencia archipelago when travelling to countries in Central America for a maximum of 10 days; official sports delegations certified by the Colombian Government; Colombians residing abroad who are staying in the country no longer than 180 days; travelers using diplomatic passports; minors under five years of age; regular ship and aircraft crew from Colombian maritime and air travel companies.

Foreign tourist visiting or in transit in Colombia, when their stay in the country does not exceed sixty days; transit passengers; trades carrying out business within border regions legally established as such, given that they will comply with customs regulations; diplomatic pouches and musical instruments occupying a seat on the aircraft.

Review the Travelers chapter of Decree 2685 of 1999 for more information at Dian.gov.co or contact the National Tax and Customs Office (DIAN) dialing 4251000 Ext. 2681.

The DIAN Traveler´s Attention Office is located in entrance 7 of the International Passengers Platform of El Dorado Airport.

Stamp Duty

Stamp duty is applied to all documents, public documents and private documents including securities that are executed or accepted in the country, or granted outside the country but executed in the country or that generate obligations therein. For more information, visit:

DIAN.gov.co > Download RUT